This Privacy Policy applies to www.gtmexcellence.com (the "Site"), owned by GTMx Consulting Ltd, a UK-based company (Registered Number 15863323). We are committed to protecting your personal data and ensuring it is handled securely and lawfully. As the "Data Controller," we process your personal information in accordance with the General Data Protection Regulation (GDPR).

Personal Data We Collect

We collect personal information when you access the Site, contact us, make purchases, or interact with our services. This may include:

• Name, address, contact details
• Date of birth
• Payment information
• Feedback or interaction details
• Marketing preferences
• Website usage data

We do not collect personal data if you simply browse the Site, although we use analytics tools to collect anonymized usage data. See our Cookie Policy for more information.

How We Use Your Data

We use your personal data to:

• Respond to queries
• Manage your account and provide services
• Process payments for purchases
• Send marketing communications (with your consent)
• Improve our Site and services

We do not knowingly collect data from children under 13.

Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: When you provide explicit consent for specific uses.
• Contract: To fulfill our contract with you.
• Legal obligation: To comply with laws and regulations.
• Legitimate interests: For business purposes, where your rights do not override these interests.

Your Rights

You have the right to:

• Access your personal data
• Request corrections or deletion
• Object to data processing
• Restrict or transfer your data
• Withdraw consent at any time

To exercise your rights, email us at info@gtmx.co.uk. We may need to verify your identity for security purposes. We typically respond to legitimate requests within one month.

Data Retention

We keep your personal data only as long as necessary for the purposes for which it was collected, including legal and tax obligations. We may anonymize data for research purposes, which can be retained indefinitely.

Sharing Your Data

We may share your data with third-party service providers outside the European Economic Area (EEA) under strict safeguards, such as EU-approved contracts or Privacy Shield certifications.

Security

We have measures in place to protect your personal data from unauthorized access or breaches. In the event of a data breach, we will notify you and relevant authorities as required by law.

Marketing

With your consent, we may send marketing communications about our products, services, and events. You can opt out at any time by contacting us or using the unsubscribe link in our emails.

Cookies and Third-Party Links

Our Site uses cookies to enhance your experience. For details, please review our Cookie Policy. Our Site may also include links to third-party websites, which have their own privacy policies. We are not responsible for their practices.

Contact Us

If you have any questions or concerns about this policy, contact us at info@gtmx.co.uk. You can also lodge a complaint with the UK Information Commissioner's Office (ICO) at www.ico.org.uk if you're unsatisfied with how we handle your data.

Last Update: September 2024